Privacy Policy

Effective Date: 21st January 2025

Mobius Energy Technologies

Website Address: https://www.mobius-energy.com

Mobius Energy Technologies is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Definitions

  • “Personal Information” refers to any information relating to an identifiable, living natural person or juristic person, as defined by POPIA.

  • “Processing” refers to any operation or activity concerning personal information, such as collection, storage, use, dissemination, or destruction.

2. Information We Collect

We may collect the following categories of personal information:

  • Personal Identifiers: Full name, email address, phone number, and job title.

  • Technical Information: IP address, browser type, device information, and location data.

  • Communication Data: Records of correspondence and inquiries.

3. How We Collect Information

We collect personal information in the following ways:

  • When you voluntarily submit information via contact forms, email, or other communication channels.

  • Automatically through cookies, tracking technologies, or analytics tools when you browse our website.

  • When you engage with our services, including placing orders or downloading resources.

4. Purpose for Collecting Personal Information

Your personal information is processed for the following purposes:

  • To respond to your inquiries or requests.

  • To provide and deliver products or services you have requested.

  • To improve our website, services, and customer experience.

  • For internal business operations, such as record-keeping, billing, or legal compliance.

  • To send marketing communications where you have provided explicit consent.

5. Sharing of Personal Information

Mobius Energy Technologies does not sell or rent your personal information to third parties. However, we may share your personal information:

  • With service providers, contractors, or partners involved in delivering our services to you.

  • If required by law or to comply with legal obligations.

  • To protect the rights, property, or safety of Mobius Energy Technologies, our customers, or others.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality and user experience of our website. Cookies collect anonymous data about website usage and preferences. You can manage or disable cookies via your browser settings.

7. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. These include:

  • Secure servers and firewalls.

  • Data encryption protocols.

  • Regular monitoring and updating of security systems.

8. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request corrections or updates to your personal information.

  • Objection: Object to the processing of your personal information for certain purposes, such as direct marketing.

  • Erasure: Request the deletion of your personal information under certain conditions.

To exercise these rights, please contact us using the details below.

9. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the information is no longer required, it will be securely deleted or anonymised.

10. Third-Party Links

Our website may contain links to external websites or third-party platforms. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Updates to This Privacy Policy

Mobius Energy Technologies reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Mobius Energy Technologies

370 Main Road, Observatory, Cape Town, South Africa
Email: [email protected]
Phone: +27-82-782-0166